Privacy Policy
Tocho Marking Systems, Inc. (hereinafter referred to as the “Company”) recognizes the importance of protecting customers’ personal information. The Company complies with the Act on the Protection of Personal Information (hereinafter referred to as the “Act”) and endeavors to appropriately handle and protect personal information in accordance with this Privacy Policy (hereinafter referred to as the “Privacy Policy”).
1. Definition of Personal Information
For the purposes of this Privacy Policy, “Personal Information” means personal information as defined in Article 2, Paragraph 1 of the Act, namely, information relating to a living individual that can identify a specific individual by name, date of birth, or other descriptions contained in such information, including information that can be readily cross-referenced with other information and thereby identify a specific individual.
2. Purposes of Use of Personal Information
The Company uses customers’ Personal Information for the following purposes:
- ・To enable users to use the Company’s services smoothly;
- ・To compile statistical data regarding the use of the Company’s services;
- ・To conduct surveys regarding services currently provided by the Company or services that the Company may consider providing in the future;
- ・To respond to inquiries from users;
- ・To provide information regarding the Company’s services or advertising information from third-party advertisers through email newsletters and other communications;
- ・To develop and provide new plans, features, or services in the future;
- ・To conduct drawings for campaigns and promotions and to deliver prizes or products;
- ・To verify users’ identities when responding to inquiries or when otherwise necessary; and
- ・To contact users as necessary regarding important notices and other matters related to the Company’s services.
3. Changes to the Purposes of Use of Personal Information
The Company may change the purposes of use of Personal Information within a scope that is reasonably considered to be relevant to the original purposes. In the event of such changes, the Company will notify customers or publicly announce the changes.
4. Restrictions on the Use of Personal Information
Except as permitted under the Act or other applicable laws and regulations, the Company will not handle Personal Information beyond the scope necessary to achieve the stated purposes of use without the customer’s prior consent.
However, this restriction does not apply in the following circumstances:
- ・When required by law;
- ・When necessary to protect a person’s life, physical safety, or property and it is difficult to obtain the customer’s consent;
- ・When particularly necessary for improving public health or promoting the sound development of children and it is difficult to obtain the customer’s consent; or
- ・When it is necessary to cooperate with a national government agency, local government, or a person entrusted by such an agency or government in performing duties prescribed by law, and obtaining the customer’s consent may interfere with the performance of such duties.
5. Appropriate Acquisition of Personal Information
The Company will acquire Personal Information appropriately and will not obtain Personal Information through deception or other improper means.
6. Security Management of Personal Information
The Company will take necessary and appropriate measures to prevent the loss, destruction, alteration, or leakage of Personal Information and to otherwise ensure the secure management of Personal Information.
When the Company outsources all or part of the handling of Personal Information to a third party, the Company will take necessary and appropriate measures to ensure that the outsourced party appropriately manages and protects such Personal Information.
7. Provision of Personal Information to Third Parties
Except where disclosure is permitted under the Act or other applicable laws and regulations, the Company will not provide Personal Information to any third party without the customer’s prior consent.
However, the following cases will not be considered the provision of Personal Information to a third party as described above:
- ・When the Company outsources all or part of the handling of Personal Information to the extent necessary to achieve the stated purposes of use; or
- ・When Personal Information is transferred as part of a succession of business due to a merger or other reason.
8. Disclosure of Personal Information
When a customer requests disclosure of his or her Personal Information pursuant to the Act, the Company will verify that the request is being made by the customer to whom the Personal Information relates and will disclose such Personal Information to the customer without undue delay.
If the requested Personal Information does not exist, the Company will notify the customer accordingly.
However, this provision does not apply where the Company is not obligated to disclose such information under the Act or other applicable laws and regulations.
9. Correction, Addition, or Deletion of Personal Information
If a customer requests the correction, addition, or deletion of Personal Information (hereinafter collectively referred to as “Correction, etc.”) pursuant to the Act on the grounds that such Personal Information is inaccurate, the Company will first verify that the request is being made by the customer to whom the Personal Information relates.
The Company will then conduct the necessary investigation without undue delay to the extent necessary to achieve the purposes of use. Based on the results of such investigation, the Company will make the appropriate Correction, etc. and notify the customer accordingly.
If the Company determines that no Correction, etc. will be made, the Company will notify the customer of that decision.
However, this provision does not apply where the Company is not obligated to make such Correction, etc. under the Act or other applicable laws and regulations.
10. Suspension of Use, etc. of Personal Information
If a customer requests the suspension of use or deletion of his or her Personal Information (hereinafter collectively referred to as “Suspension of Use, etc.”) pursuant to the Act on the grounds that such Personal Information is being handled beyond the scope of the previously disclosed purposes of use or was obtained through deception or other improper means, and the Company determines that the request is justified, the Company will first verify that the request is being made by the customer to whom the Personal Information relates.
The Company will then suspend the use of or delete the Personal Information without undue delay and notify the customer accordingly.
However, this provision does not apply where the Company is not obligated to carry out such Suspension of Use, etc. under the Act or other applicable laws and regulations.
11. Use of Cookies and Similar Technologies
The Company’s services may use cookies and similar technologies. These technologies help the Company understand how its services are used and assist the Company in improving its services.
Users who wish to disable cookies may do so by changing their web browser settings. However, disabling cookies may prevent users from accessing or using certain features of the Company’s services.
The Company may display advertisements delivered by third parties through its services. In such cases, these third parties may collect cookie information and similar information from users who visit or use the Company’s services. Any cookie information collected by such third parties will be handled in accordance with their respective privacy policies.
Users may opt out of the use of cookie information for advertising purposes. Cookies are not used to personally identify users or infringe upon their privacy.
12. Continuous Improvement
The Company will periodically review its practices regarding the handling of Personal Information and endeavor to continuously improve such practices. The Company may revise this Privacy Policy as necessary.
If you have any questions regarding this Privacy Policy, or if you have any questions, complaints, or concerns regarding the handling of Personal Information in connection with the Company’s services, please contact us through our inquiry form.